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Nucleus Research, a leading provider of value-faced technology research and advice, evaluated a major new version of bpm’online award-winning platform that was released on July 1, 2015. According to the Research Note “…bpm’online’s 7.6 release includes new features across the board for marketing, sales, and service that will drive incremental benefits for existing users.”

By linking marketing, sales and service your company can find new ways to use its current resources to boost lead generation efforts, move pipeline and enhance service management while excelling overall customer experience. Take a look at how blending your processes into a single driving machine ensures consistent improvements of your business metrics.
Bpm’online has been included in the Gartner CRM Customer Engagement Center Magic Quadrant, 2015. Gartner analysts evaluate providers on the quality and efficacy of the processes, systems, methods or procedures that enable IT provider performance to be competitive, efficient and effective, and to positively impact revenue, retention and reputation.

Bpm’online reached new milestone with opening headquarters in Boston, MA and appointing new key executive to head up company’s efforts in the US. We, at bpm’online are happy to announce that Michael Rooney has joined the company as Senior Vice President and General Manager of bpm’online in North America.

The cloud era is here! In just a few years our world has changed. Cloud and Everything-as-a-service economy has disrupted the traditional IT and business services industry. So what does this mean for a software business?

ZyXEL

Mike Kirillov, CIO at ZyXEL Communications Corp in CIS Region

Implementation of BPMonline allowed to seamlessly unite different channels of communication and increase service transparency and manageability.