CRM Packages

Try bpm’online CRM packages to learn how it can help you grow your business

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What are CRM Packages?

Online marketing CRM

CRM tools help the marketing department work faster with the following features:

  • Customer database segmentation
  • Marketing campaign automation
  • Lead generation and distribution
  • Email marketing tools
  • Event management
  • Collaboration tools
  • Knowledge management
  • Integration capabilities
Online marketing CRM

Online sales CRM

Upgrade your sales department with the following key features:

  • Customer database management
  • Social media integration
  • Lead management
  • Sales forecasting tools
  • Opportunity management
  • Field force automation
  • Document management
  • Mobile sales capabilities
  • Complex data analytics
Online sales CRM

Web service CRM

Achieve better customer experience with the following features:

  • 360° view of customer database
  • Omnichannel communication tools
  • Business process management
  • Contact center automation
  • Case and incident management
  • Service catalog management
  • Service level management
  • Knowledge management
Online service CRM