Stichting Uitgestelde Kinderfeestjes (stUK) is a non-profit institution whose primary mission is to help local underprivileged children by supporting a deeply rooted Dutch tradition of throwing birthday celebrations. By doing so, the organization helps create positive memories; in turn adding to a more supportive environment in which children can fruitfully grow.

Stichting Uitgestelde Kinderfeestjes aimed at providing impeccable experiences to those it serves. Without a systematic data management approach and the lack of effective process orchestration tools, the organization wasn’t able to perform at its full capacity. Driven by its mission, the organization wanted to improve its operational performance and grow the number of requests.

StUk required a user-friendly, easily-customizable, GDPR compliant system to manage its end-to-end customer-facing processes. To find the best fitting solution, the organization reached out to Webrixs, a Netherlands-based software consultant and integrator; a Creatio-trusted partner.

Webrixs took over the project with zeal and dedication. “Since our employees within Webrixs found this customer request as such an important social project, they did their utmost to give that extra bit and put a lot of their own hours into the project to develop additional invented functions on our own initiative”, recalled Davey Damen, CRM Business Consultant at Webrixs. “With the help of Creatio’s low-code tools and process automation engine, we created a tailor-made system for stUK to guide them through the entire customer experience management process workflow. The system’s user-friendly and customizable interface helped us deliver these solutions in the nick of time and ensured high-user acceptance.”

Learn more about the stUK’s success with Creatio and the benefits they achieved by adopting a low-code platform for process management and CRM.

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