Nucleus Research, a leading provider of value-faced technology research and advice, evaluated a major new version of bpm’online award-winning platform that was released on July 1, 2015. According to the Research Note “…bpm’online’s 7.6 release includes new features across the board for marketing, sales, and service that will drive incremental benefits for existing users.”

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Bpm’online Wins ISM Top 15 CRM Software Award

Thought leadership

Bpm’online received a Top 15 CRM Enterprise Software Award for 2015/2016 by ISM Inc., a customer-centric strategic advisor to companies planning and implementing CRM. Once again, bpm’online proved its leadership as innovator in the fast-paced and growing CRM industry.

“This outstanding industry award reflects our commitment to creating best-of-breed technologies for process-driven CRM. Backed by our comprehensive BPM engine and out-of-the-box business processes, bpm’online products drive additional value to our clients, enabling them to bring industry best-practices to their work” — comments Michael Rooney, SVP & General Manager at bpm’online.

Bpm’online reached new milestone with opening headquarters in Boston, MA and appointing new key executive to head up company’s efforts in the US. We, at bpm’online are happy to announce that Michael Rooney has joined the company as Senior Vice President and General Manager of bpm’online in North America.

On July 1, 2015, bpm’online released the latest version of its customer relationship management (CRM) platform. The new offering provides users with integrated CRM features that increase productivity by offering pre-built options and flexible customizability.
Nucleus Research, a leading provider of value-faced technology research and advice, evaluated the newly released updates and extended a comprehensive Research Note (1) on the new capabilities.


Mike Kirillov, CIO at ZyXEL Communications Corp in CIS Region

Implementation of BPMonline allowed to seamlessly unite different channels of communication and increase service transparency and manageability.