Business Automation Software

CRM

Use bpm’online products to connect the dots between marketing, sales and customer service, efficiently managing the complete customer journey – from lead to order, and to ongoing account maintenance.

Sales
come from
20% of customers

Sales

Take advantage of the out-of-the-box sales processes that will guide you through the most effective actions to make the most of your sales pipeline, minimizing errors and boosting results.

Service

Employ out-of-the-box processes designed in compliance with ITIL best practices and recommendations. Follow built-in business processes to manage customer requests, service catalogue and SLAs.

Marketing

Leverage omni-channel communications through employing out-of-the-box best practise processes for eficient marketing automation - from demand generation to lead nurturing, and to successful hand-off to sales.

Bpm’online has been included
in the Gartner Magic Quadrant
for the CRM Customer
Engagement Center, 2015

Read our key takeaways from the report ›

Forrester

Bpm’online receives the highest overall score among Strong Performers for its product for Midmarket CRM

Read a complimentary copy of the Forrester Wave™: CRM Suites
For Midsize Organizations, Q1 2015 to learn more about the current state
of the CRM market landscape.

Download the report Forrester

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