Editions and pricing

team edition

Best suited for
small businesses



per year

bpm'online CRM
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bpm'online CRM

Cloud solution that combines customer management tools and
capabilities for business process automation





per user / year





per user / lifetime




concurrent user / year




concurrent user / lifetime

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  1. Number of licenses equals to the number of registered users.
  2. Number of concurrent licenses defines the limit of simultaneously logged in users (for 50+ licenses). Concurrent licenses are not delivered in case client uses FireBird database server.
  3. Support package purchase is required (except bpm'online CRM on-demand where basic technical support is included in total cost).
  4. For some countries the price can be increased by a value of tax.
  5. The subscription for bpm'online CRM on-demand (using the application hosted on the servers of the certified data center) requires annual contract and includes: all updates, technical support and 1Gb of storage space. Cost of additional 1Gb of storage space is $7 per year.
  6. The cost of bpm'online CRM on-site (using the application hosted in-house) supposes onetime payment and includes maintenance for the first year after the purchase.
  7. Software maintenance for the next years of bpm'online CRM on-site usage is required and billed additionally on a yearly basis. The cost of maintenance services equals to 15% from the licenses cost.
  8. The cost of bpm'online CRM on-site doesn’t include technical support package.